…establishing customer delight
We are a team of Nigerian customer service professionals. We believe that every Nigerian should experience exceptional customer service at all times.
This platform was established as a response to numerous reports on collective bad customer services experienced over time in the country.
Our approach will be to inform customers on their rights to demand quality service and how to gauge their individual experience at all service points. We also provide firms with soft skills needed to improve their customer service delivery. This platform articulates customer service pains and proffers actionable solutions.Our road map includes sharing vital service news, tips, reviews and alerts.
We are on ground to ensure that your right of being delighted is established. This is our mission as a group.